ProGrowth Bank

Mankato Minnesota

Job Title:
Personal Banker

ProGrowth Bank is currently hiring a Personal Banker at its Mankato location - 120 North Augusta Court, Mankato MN. A personal banker promotes, sells and supports consumer banking products. In addition, this person must become proficient in handling various over-the-counter banking transactions, obtain solid product knowledge and display strong sales ability.

Essential Duties and Responsibilities: Interview customers to evaluate needs and explain available financial services such as savings and checking accounts, IRA’s, Certificates of Deposit, savings bonds, ready reserve, and possibly small consumer installment loans Analyze customer’s needs. Refer customer/prospect to other financial service providers in the bank Prepare, compile, and open new customer accounts. Work with customer on application and obtains information to open new accounts Selling and actively seeking new relationships and expanding existing relationships with customers. Informs and advises customers of status or enhancements to current accounts Serve as a Customer Service Representative, which includes: Receive checks and cash for deposits into accounts, verify amount, examine checks for proper endorsement and deposit into computer records; Cash checks and process withdrawals, pay out money after verification of signatures and customer balance confirmations; Balance cash drawer and report any discrepancies to the supervisor; Receive loan payments and ensure accuracy of payment posting Assist with IRA transactions and supporting tax reporting requirements Provide ongoing relationship servicing with current customers to maintain goodwill and gain additional business Cross-market and promote other insurance and financial services and products Develop new and maintain existing customer relationships Provide outstanding customer service Resolve customer problems quickly and accurately

Qualifications and Experience: High school diploma or equivalent Excellent selling, communication, and organizational skills Confidentiality of customers and banking information Strong math skills, including the ability to perform calculations quickly and accurately Excellent cash handling and cashiering abilities Proficiency in using 10-key typing for data entry purposes Knowledge of basic retail math concepts, such as calculating discounts, percentages, and sales tax Ability to provide outstanding customer service and build rapport with clients Strong communication skills, both verbal and written Detail-oriented with a high level of accuracy in handling financial transactions


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