Citizens Alliance Bank
Clara City, MN
Card Services Specialist
Citizens Alliance Bank is hiring a Card Services Specialist. The Card Services Specialist will assist in providing professional and knowledgeable assistance to customers regarding their Bank Visa Cards. This position will receive and respond to customer inquiries, concerns and identify problems and solutions that best meet the Bank’s and customer’s needs. The Card Services Specialist position will also help coordinate the bank’s Card program, by assisting with the day-to-day card activities for the Bank.
Duties include but not limited to the following:
1. Verify account balances, apply travel alerts, assist with billing questions, and other card servicing questions.
2. Help set up customers with online account access.
3. Provide customer service to applicant(s) throughout the entire application process
4. Organize, compile, maintain and prepare daily, monthly, quarterly, and annual reports/ documents for customers and management.
5. Assist in fraud and dispute resolution.
Required - High School diploma or GED. Etc.
Required- Three to five years of customer service- related or equivalent experience.
Required- Continuing Education to maintain job knowledge and expertise.
How to Apply:
One easy step to view all of our open positions, just follow the link: www.citizensalliancebank.com/about/careers
Questions or assistance with applying please contact our Human Resources Department at email@example.com