Lake Elmo Bank

Lake Elmo, MN

Job Title:
Bank Operations Specialist

The Bank Operations Specialist is responsible for various duties of accounting/bookkeeping, item processing, clerical, wire transfers, reconciling/balancing, ACH transactions. Also provides direct customer assistance via telephone and face-to-face as needed. Must have an aptitude for technology and technical troubleshooting abilities; must learn/understand the technical aspects of digital banking services; required to provide professional, prompt, and accurate service. This position has a great variety of work for an individual who can work as a team player with a positive attitude, ability to multi-task and is comfortable in a changing environment.

Item review and processing including processing overdraft items, processing incoming and outgoing large item returns, processing stop payments, processing paper and electronic non-post items, processing check adjustments, processing charge backs/returns and handling incoming and outgoing collection items. Responsible for all functions for the Positive Pay process. Process bank bills and invoices through Jack Henry’s accounts payable system. Familiarity with the banks general ledger structure to insure the proper general ledger accounts are used. Support customers with Digital Banking products. This position Includes online banking products and debit cards. Will be an active part of the debit card call rotation. Performs various Fed Line Advantage, Fed Line Web, U.S. Bank and Federal Home Loan Bank processes. This is the backup position for the wire transfer area, but person must be familiar with all duties involving the correspondent banks. Wire transfer duties include generating outgoing wires and verification of wire transfer requests. Item returns for checks and ACH will be processed in this job function. An understanding of ACH regulation is required to ensure check/ACH compliance is followed. Handling the returns for ACH Disputes and Finser entering of ACH fraud cases. Cognos report writing. Creating requested reports for Operations. Assist operations Manager with quarterly call report preparation. After training, this position will complete call report quarterly. Customer service duties via phone and face-to-face consisting of handling account inquiries, stop payments, research, forgery processing.

Previous banking experienced required. Associates or Bachelor’s degree (B.A.) from a College or university preferred; or 2-4 years related experience and/or training; or equivalent combination of education and experience. Understanding of regulatory and accounting principles. The ability to read rules and regulations and interpret them is critical for the audit function of the job. Ability to multitask and meet established deadlines in a fast-paced work environment. Maintaining a high level of professionalism while working under pressure. Proficient computer navigation skills using a variety of software packages including Microsoft Office applications. Demonstrate strong verbal and written communication skills. Professional demeanor when working with employees as well as customers. Possess analytical problem solving and troubleshooting skills. Support the community by active participation in worthwhile community projects. Bookkeeping/Accounting experience preferred. AAP preferred.


How to Apply: