The Bank of Elk River

Elk River, MN

Job Title:
Teller II

At The Bank of Elk River, our passion is people. Our employees, our customers, and our community are the reason we love to come to work each and every day. We know that when people come together with a shared vision, amazing things happen. We are a company of ambitious, tireless people working together to build a better financial future for our customers and our communities. Being in business for over 135 years, means we know what we are doing and we do it well. We are constantly challenging ourselves to deliver better, faster and more meaningful, personalized services. Our customers know our name and we know generations of business owners. We are committed to making a difference in our customers’ lives through our unceasing pursuit of innovation and transcendence. People join The Bank of Elk River for the opportunity of a new job, but stay because they have found a dynamic, challenging career. Discover what’s possible. SUMMARY At this level the Teller II has full knowledge of banking regulations and internal control procedures. They possess the ability and confidence to make service decisions regarding customers that are beyond the normal every-day operations of a Teller I. The Teller II should have an excellent balancing record and minimal mistakes in basic new account openings and daily tasks/duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES Provides exceptional customer service to current and potential customers, processes customer transactions accurately and efficiently and responds to customer inquiries in an efficient, timely and courteous manner. Maintains established cash drawer limits and meets standards by providing teller accuracy when balancing drawer. Has knowledge of bank products and services and is able to educate customers on basic checking and savings accounts. Actively looks for opportunities to cross sell products and services including making referrals to meet customer’s needs. Has a strong understanding of bank policies and procedures. Responsible for vault teller transactions such as: buying and selling cash, ordering cash from Federal Reserve, preparing currency/coin for shipment, balancing the vault/ATM. May need to assist with opening new accounts which include: checking, savings, business and CD/IRAs. Key Holder-opens and closes the branch.

EDUCATION/EXPERIENCE • High school diploma or equivalent required. • 2+ years job related experience preferred. CERTIFICATES AND LICENSES None required. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach with hands and arms, stoop, kneel, crawl and use computer for extended periods. This employee may occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with The Bank of Elk River’s “Code of Ethics Policy.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position. Each employee must also comply with consumer protection laws that relate to his/her position. The Bank of Elk River seeks individuals who share our core values of customer service, loyalty, and integrity. We are a community bank where our customers know they can count on our staff for experience, knowledge, and superior service to meet all of their banking needs. The Bank of Elk River is an Affirmative Action-Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.


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